Return & Cancellation Policy

Website: https://jimturneranalogue.com
Company Name: Jim Turner Analogue

1. Custom Service Policy

Because we provide customized web and software development services, returns are not applicable once a project begins.

2. Project Cancellation

  • You may cancel a project before development begins for a partial refund (minus consultation and planning fees).
  • If development has started, any work already done is billable and will be deducted from any eligible refund.

3. Refunds

Refunds are only offered if:

  • No development work has started.
  • A mutual agreement is reached due to unexpected project issues.
  • A significant failure to deliver agreed-upon features occurs.

4. Requesting Cancellation

All refund and cancellation requests must be made in writing to [email protected].